Product Listing Guidelines for Sellers

At PingPing Nigeria Limited, we are committed to providing our customers with an exceptional shopping experience marked by accuracy, transparency, and quality. To ensure a seamless interaction between sellers and buyers on our platform, we've established the following Product Listing Guidelines. These guidelines are designed to help sellers create accurate and compelling product listings that meet the expectations of our discerning users.

  1. Accurate Descriptions: Product descriptions must be clear, accurate, and comprehensive. Use proper grammar and avoid misleading statements or exaggerations.Follow Our Description Template.
  2. High-Quality Images: Include high-resolution images that accurately represent the product. Images should showcase the product from multiple angles and highlight its features.
  3. Complete Product Information: Provide all relevant information, including product dimensions, specifications, materials used, and any applicable certifications. This helps customers make informed purchasing decisions.
  4. Relevant Categories and Tags: Select the most appropriate categories and tags for your product to ensure it appears in relevant search results. Misleading categorization is discouraged
  5. Pricing Transparency: Clearly state the price of the product, including any additional costs such as shipping fees or taxes. Avoid ambiguous pricing tactics
  6. Availability and Stock Information: Accurately indicate the availability of the product. If a product is out of stock, update your listing promptly to reflect this status.
  7. Condition of the Product: If your product is pre-owned, refurbished, or comes with any special conditions, clearly communicate this in the product description
  8. Avoid Copyright Infringement: Do not use copyrighted images, logos, or content without proper authorization from the rightful owner.
  9. Prohibited Content: Do not include offensive, inappropriate, or illegal content in your product listings. Ensure your listings adhere to our community guidelines.
  10. Avoid False Claims: Do not make false claims about your product's features, benefits, or performance. Honesty is key to building lasting customer relationships
  11. Avoid External Links: Product descriptions should focus on the product itself. Avoid including external links to other websites or unrelated content.
  12. Respect Trademarks: Respect trademarks and intellectual property rights. Do not use brand names or logos in your listings without authorization.
  13. Consistent Branding: Ensure your product listings adheres to any specific branding guidelines set by PingPing Nigeria Limited.

By adhering to these Product Listing Guidelines, you contribute to creating a trustworthy and enjoyable shopping environment for our users. Your attention to detail and commitment to accurate listings will enhance the overall experience and foster customer loyalty

For any questions or clarifications, please don't hesitate to reach out to our support team at [email protected].